When to Contact Us
Write to us if something on this site no longer matches the tour. Tell us which page and which tour, and what you saw; we check it against the tour’s listing and update the page. We read every message, usually within a few days.
Useful things to include: the date you looked at, the price or time you saw on GetYourGuide, and a screenshot if you have one. Operators change schedules between seasons, and the advertised “from” price on a listing is often lower than the checkout price on a given night, so the more exact the note, the faster we can fix the page.
We can’t change, cancel or refund a booking. Every tour on this site is booked through GetYourGuide, so for anything about your booking, contact GetYourGuide or the operator from your booking confirmation.
For corrections to prices or tour details. Bookings and changes go through GetYourGuide.